Kraken app balance display issues

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Sep 22, 2026 - 20:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 22, 2026 - 13:57 UTC

Identified

We have identified an issue causing some clients to see their portfolio balance displayed incorrectly in the Kraken app. Client funds remain unaffected. Our teams are actively working to resolve the display issue and will provide an update when more information is available.

Posted Sep 22, 2026 - 10:21 UTC

This incident affected: Kraken App.